Yukon Gold Terms of Use

Before using our entertainment services in Canada, please review the rules that apply to participation. These conditions govern how personal data is handled, how eligibility is confirmed, and how balances in CAD are recorded.

We verify the minimum legal age at each new registration, and we expect your details to remain accurate over time. If registration information is false or incomplete, we may suspend or close the account to protect fair play.

By creating an account, you also agree to ongoing checks for prohibited practices, irregular activity, or collusion. If rules are broken, access may be restricted and balances may be frozen, in line with Canada requirements.

Eligibility & Identity Verification

Eligibility starts with identity confirmation, which helps keep play fair in Canada and protects accounts. To access real-money games and features, registration and verification must be completed using consistent, up-to-date information.

Registration essentials

• Provide complete personal information, including your current address in Canada and valid contact details.
• Choose a strong, unique username and password, and keep them private.
• Select your preferred language and set CAD for your main transactions.

Email confirmation and verification

After registration, confirm ownership of your email address using the link we send. If the message does not appear quickly, check spam or junk folders before requesting another.

For KYC, upload clear government-issued identification, such as a driver’s licence or passport. To confirm your address in Canada, provide a utility bill or bank statement that is not older than three months.

Documentation review is typically completed within 24–48 hours, with status updates sent by email. Only verified account holders are eligible for withdrawals to meet Canada compliance standards.

Fair Play, Bonuses & Responsibilities

We run games using certified Random Number Generators (RNGs), with outcomes checked by an external party. Any attempt to influence results through tools, manipulation, or other unfair methods breaches our fair-play rules.

Promotions are offered under specific criteria, so it’s important to review the relevant conditions before opting in. Wagering milestones and expiry terms can affect any supplementary balance in CAD.

Bonus playthrough basics

When you accept a bonus, a rollover requirement is usually shown as a multiplier, such as 30x. This multiplier indicates how many times bonus funds must be played through before related amounts can be withdrawn in CAD.

Rollover contribution by game

If you try to withdraw before meeting rollover requirements, the bonus and related winnings may be removed. Program limits may also apply, including eligible games, bet limits, and the rule that only one bonus may be active at a time unless stated otherwise.

Responsible use and account duties

We want play to remain responsible for everyone in Canada, and each profile includes tools that can limit spending or how often you play. Use these controls to keep activity within boundaries you understand and can maintain.

You are responsible for protecting access, keeping details current, and reviewing transaction history regularly. Sharing credentials or allowing someone else to play or transact on your account is not permitted.

Payments, Security & Disputes

Deposits and withdrawals are processed through secure channels that support CAD, with verification checks applied before payouts. To help avoid delays, use only personal financial instruments that match the name on the registered account.

We support common options for Canadian players, including bank cards, e-wallets, prepaid vouchers, and bank transfers. Most digital payments update balances right away, while bank transfers can take up to two business days to reflect.

Withdrawals are processed after verification and may require proof of payment method. Requests are handled within 48 hours, while arrival time depends on the method used.

Deposits and withdrawals at a glance

Security controls for payments

We protect deposit and withdrawal requests with TLS 1.3 encryption to reduce the risk of third-party access to payment data. Any changes to financial profile details require two-factor authentication, including updates to linked cards or bank accounts.

If login or transaction behaviour appears suspicious, we may suspend access until identity is confirmed. These checks help keep player balances in CAD protected against unauthorised activity.

Dispute handling and support

If something looks wrong with account activity, a transaction, or a promotion, report it within seven (7) days and include supporting details. We review complaints through an internal process and aim to resolve most cases within fourteen (14) days, unless a deeper review is needed.

If the outcome still feels unresolved, registered customers may take the matter to an independent alternative dispute resolution (ADR) body authorised in Canada. For time-sensitive help with CAD management or transaction questions, contact support before taking further steps.

If you notice symptoms of gambling addiction, seek professional help. This website is intended for users aged 18 and older.