First-time offer: up to $10,000 bonus with 180 free spins Play now

Yukon Gold Privacy & Personal Data

Yukon Gold Privacy & Personal Data

At Yukon Gold, privacy is part of everyday play in Canada. We protect your account details, payments, and preferences while avoiding the collection of unnecessary information.

Navigation


Transaction information for deposits and withdrawals in CAD is encrypted using advanced TLS. Access to sensitive records is restricted to certified staff working under strict non-disclosure rules.

Security goes beyond encryption. We use layered controls across our systems to flag unusual session behaviour quickly, while account safeguards reduce the risk of misuse.

  • Secure payment gateways handle financial operations with anti-fraud monitoring.
  • Secure sessions use SSL certificates for automatic encryption during each session.
  • Firewalls, DDoS mitigation, and role-based access controls protect infrastructure.
  • Physical servers are housed in secure facilities with biometric entry and 24/7 surveillance.

We collect only what is needed to register your account, confirm your identity, and meet legal requirements in Canada. This typically includes your full name, date of birth, contact information, and your preferred payment method.

Verification follows AML and KYC standards and may require supplementary documentation. These checks help protect your identity and funds from third-party interference.

We also undergo regular independent audits to validate controls around monetary transactions, consent management, and customer authentication. Audit frequency aligns with obligations in Canada, and results are available upon request.

Profile Access & Deletion Requests

You control the personal records held within your profile. You can request access, make corrections, and ask for deletion when appropriate.

To review your stored information, use your dashboard or our contact form. We typically provide an overview—such as transaction logs and communication preferences—within 30 days.

To update details, account settings support changes to contact information, payment methods, and communication choices. If an update requires re-verification for identity or age, our support team will guide the secure steps required in Canada.

To delete an account, contact support and request erasure. We stop access, remove personal visibility, and securely delete identifiers from active systems unless Canadian AML or dispute-resolution obligations require retention.

If account closure leaves remaining credit in CAD, it is sent to your registered payment method after compliance checks are completed.

Two-Factor Login Protection

Account security is strongest when access is verified at key moments. Two-factor authentication is required for all login attempts and withdrawal requests involving CAD for every registered account.

This process uses your password plus a one-time code sent by SMS or an authenticator app. We also support multi-factor authentication with time-based one-time passwords (TOTP) for added control.

If repeated access attempts come from an unknown location, the account may be temporarily locked and then manually verified. This helps prevent unauthorised access before any sensitive action is completed.

  • Enable all available security features in your account settings.
  • Review account activity logs for unexpected actions.
  • Create strong, unique passwords and update them regularly.
  • Notify support promptly if anything looks unusual.

Data handling at a glance

The overview below summarises how we collect, protect, and manage information for players in Canada.

Method Min–Max (CAD) Details
Account creation & identity verification (KYC/AML) $–$
  • Collects only what is needed to register, confirm identity, and meet legal requirements.
  • Typically includes full name, date of birth, contact information, and payment preference.
  • Verification may require supplementary documentation under Canada statutory requirements.
Deposits, withdrawals & payment processing $–$
  • Every financial transaction uses a secure payment gateway; monitoring tools trace suspicious deposit/withdrawal attempts.
  • Logged and monitored using certified encryption mechanisms; all transaction info is encrypted with advanced TLS (TLS 1.3 stated).
  • No card number, e-wallet credential, or transaction summary is stored unencrypted (PCI DSS).
Access controls for private records $–$
  • Only trained/certified staff can access sensitive records, and only when required for their job.
  • Strict non-disclosure rules apply.
  • Role-based access controls help ensure only authorised access.
User rights: access, correction & deletion $–$
  • Account holders can request a summary of stored information (via dashboard/contact form).
  • You can ask to change or delete information and request records of profile-management interactions.
  • To delete an account, contact support and request erasure; steps include stopping access, hiding personal information, and securely deleting identifiers unless Canadian AML/dispute-resolution laws require retention.
Consent & permission tracking $–$
  • No pre-checked boxes or hidden statements in permission requests; wording is clear before data is collected/processed.
  • If handling of personal information changes, you must agree again; no updates happen without explicit approval.
  • A chronological log records granted/removed/limited permissions with dates and reasons, and is available for future reference.
Security measures (account + infrastructure) $–$
  • Two-factor authentication is required for all login attempts and withdrawal requests; MFA can use password + one-time code (SMS/authenticator) and TOTP.
  • Unknown-location repeated access attempts can trigger temporary lockdown and manual verification.
  • Secure sessions via SSL certificates; firewalls, DDoS mitigation, and ongoing monitoring plus security patches and vulnerability scans.
  • Physical servers in secure facilities with biometric entry and 24/7 surveillance.
Retention, audits & compliance $–$
  • Transaction records are kept only as long as Canada financial laws require.
  • Storage solutions are checked regularly for Canada security/retention compliance.
  • Independent security companies perform regular audits; audit frequency aligns with obligations in Canada, and results are available upon request.
Cross-border sharing & third parties $–$
  • Before sending information outside Canada, contractual clauses and approved safeguards (including European Commission Standard Contractual Clauses) are used.
  • External vendors are contractually required to maintain confidentiality and security standards.
  • Servers in areas with strict legal oversight handle information.
Marketing choices $–$
  • You can opt in to marketing, third-party offers, and product updates.
  • Example processing items noted: email + activity history (retention: until you change your mind or close the account; opt-out available).
  • Usage/device data for market research & analytics (aggregated, anonymized only; opt-out available).

Consent options are written clearly before any information is processed. There are no pre-checked boxes, and preference changes are handled promptly with secure confirmation.

If we change how personal information is handled, we ask for your agreement again. No updates take effect without explicit approval.

Global privacy standards

Alongside Canadian requirements, we align with widely used privacy frameworks in other regions, including GDPR and PIPEDA. We also review government or law-enforcement requests carefully and notify customers when regulations require it.

Support & safer play

Support specialists are available 24/7 for account-specific privacy requests. This website is intended for users aged 18 and older, and help is recommended if signs of gambling addiction appear.

If you would like help reviewing your privacy settings or enabling stronger login controls, contact support using authenticated credentials.